Imagine this … you open your mailbox and find a letter from the IRS stating that you owe $80,000 in back taxes and you’re under audit! How does your stomach feel? Sick? Like you just ate some bad sushi? Well, that’s how thousands of Arizona business owners are feeling lately. For all of us Californian …
ADA’s Mafia: Professional Pawns Exposed.
It’s no secret that California has been home to some of the most vicious ADA attorneys in the Nation for well over a decade. These attorneys widely use tactics like those of old Mafia “Dons” to extort money from hard working, unsuspecting small business owners. But California is not the only western state that is …
Most epic “Small Business Saturday” ever!
Saturday, November 26 is officially known as the day that we should all reach out and shop small or shop local. This is an effort to boost business for small local shops across our nation. I love this concept, but I don’t limit it to just one Saturday. I shop small every week throughout the …
How well do you communicate with your disabled customers?
The Census Bureau has released updated statistics on Americas’ current disabled population. We now know that roughly 1 in 4 Americans has some type of disability whether it be physical or mental. No matter how you slice it, the number of disabled in this country is growing quickly and most of these disabled are working, …
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Communicate with deaf customers without learning sign language!
Flawless communication with deaf customers is just a “click away”. Newport restaurant first to become certified as deaf-friendly! This new technology is an absolute “game-changer” for millions of deaf Americans. Lose the pad of paper and pencil. Say goodbye to those awkward interactions with deaf customers as we struggle to communicate and provide goods and …
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Shop Small. Shop Local. In support of Small Business Saturday!
Entrepreneurs drive America’s economy, accounting for the majority of our nation’s new job creation and innovations. According to the U. S. Census Bureau’s 2002 Survey of Business Owners, self-employed individuals who have no paid employees operate three-fourths of U.S. businesses. The U. S. Small Business Administration reports that America’s 25.8 million small businesses employ more …
Shop Small. Shop Local. In support of Small Business Saturday!Read More
Save your business! Update your “Access Policies & Procedures”.
In the world of ADA compliance, facility managers must deal with a lot more than simply ensuring building access. A plethora of policies, procedures, operational issues, governmental regulations and resulting compliance can — and often does — demand just as much attention. The Federal ADA provides more than design and construction related standards. There are …
Save your business! Update your “Access Policies & Procedures”.Read More
Want to grow your business and increase profits?
Looking for ways to grow your client base and increase profits? If so, I invite you to attend the International Conference of Shopping Centers (ICSC) Western Division Conference this year! Even if you are not in the “retail-shopping center” industry, I know you will benefit from this conference — I have! The quality speakers, leasing …
Service Animal or Emotional Support Animal … what’s the difference?
We have all most likely been in a grocery store or a Starbucks and witnessed a customer trying to pass their little dog or even cat off as a “service animal”. I don’t know about you, but this really bugs me, especially when there is a legitimate service animal with their disabled handler close by …
Service Animal or Emotional Support Animal … what’s the difference?Read More
Low hanging fruit for professional disabled plaintiffs: Breaking down the structure of an ADA lawsuit- Part 1
Low Hanging Fruit For Professional Disabled Plaintiffs: Breaking Down The Structure Of An ADA Lawsuit (Part 1) Everyday, there is a steady stream of ADA lawsuits being filed against both small and large businesses in this country. The truth is many of these suits could have easily been avoided if the defendant had understood some …